// Support
Help, straight from the source.
Your support comes directly from the person who built the plugin. No ticket queue, no canned answers.
Email support
Send us your question — we usually reply within one to two business days.
Write an emailDocumentation
Every plugin ships with a detailed, bilingual guide (README) covering installation, configuration and FAQ.
View product// FAQ
General questions
How do I get updates?
All updates are included for the duration of your subscription and provided through your license at Lemon Squeezy.
What happens if I cancel?
When the subscription ends, updates, support and the right of use end with it. Since Shopware releases new versions regularly, an active subscription is what keeps the plugin compatible over time. Details are set out in the terms and in the licence terms supplied with the plugin.
Do I receive an invoice?
Yes. Via Lemon Squeezy you automatically receive a proper invoice with VAT shown.
Can I suggest a feature?
Absolutely. Since the plugins come from practice, concrete requests are welcome — use the contact form.